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Alan Blaine Whitney

English

All through the New Testament in the Bible, it speaks of the categories of men. There is neither Jew nor Greek, slave or free, man or woman; the Bible most speaks of there no categories of men, save one, sinners, and we are all in that one. As such, I have no problems with people of any backup or nationality. I really don't, all man are equal in my eyes, but if I call a phone number that is listed for American support, I will not press 1 for english, as Teddy Roosevelt said<br />
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<blockquote>We have room for but one flag, the American flag, and this excludes the red flag, which symbolizes all wars against liberty and civilization, just as much as it excludes any foreign flag of a nation to which we are hostile…We have room for but one language here, and that is the English language…and we have room for but one sole loyalty and that is a loyalty to the American people.</blockquote>

Email

I have figured something out. I get more done in the morning, plain and simple. As the day goes on, I get phone calls, have to have conversations with people, answer emails. The more of that I do, the more drained I become. In the morning my thoughts are clear. Even in the Bible, this concept exists. <br />
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<blockquote>My voice shalt thou hear in the morning, O LORD; in the morning will I direct my prayer unto thee, and will look up. <em>Psalm 5:3</em></blockquote><br />
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There is a concept all through Psalms about praying and reading the Word of God in the morning. I think it has something to do, at least a little bit, with your freshness in the morning, as well as setting the tone for the day.<br />
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Something that I am going to try to do at work. I am going to come in first thing in the morning and not open email or anything else, but just work on a project. I get in to work at 8 and often it's at least 10 before everybody is in at the office. That's two hours where I could really hammer down.

Cheap Cable

I learned something at work today. We were switching some DS-3 stuff around. The whole thing got shutdown by some cheap coax cable, that didn't get crimped right, or got shut in the door or something. The point of the whole thing is this? You are only as strong as your weakest link.<br />
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Everbody knows that saying, I know, but how people apply it. I think of this in terms of web apps. If there is a weak link in something, even though everything else is great, people wont use it, or worst, they will use it and call you asking you to help them make it work.

Del.icio.us

Del.icio.us has helped me to find some stuff that is so helpful. A well ago I was playing around in del.icio.us. I found a cool link to another lightbox thing, called <a href="http://mjijackson.com/shadowbox/">Shadow Box</a>. It seemed really cool. When the time came that I need something like that, I looked at my delicious links and there it was, and it took like 20 minutes to plug in. <br />
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<a href="http://listings.mainetourism.com/listing/1858/Atlantic_Birches_Inn_BB/">Here</a> is where I first plugged it in, but I am using it all over now, it's very flexible.

Twitter

So twitter, (is a combo of IM and blogging if you didn't know). IRC, IM, twitter, I have never liked any of them. Long live short blogs.

Gmail

I use gmail alot. I really like it. Lately there was something bugging me about it though. Gmail can pop your mail from any other account and pull it into gmail. The only problem is that it is not always very timely, sometimes it's over an hour between popping the accounts, and plus it will pop spam. So I decided that I was just going to forward my emails to gmail. It worked great, spam was filtered and mail was instant. As a plus, when I replied, it replied as the email account. Granted it still put in it's sender header, but still, it's better than the pop way of doing it.<br />
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Just in general, as a side note about gmail, it seems that they are gunning more and more for business users.

Customer Service Experience

At work, the last few days, we have had a problem with our connectivity. It was a very complicated routing problem that only manifested it's self sometime. After some time continuely explaining the issue to our ISP, they saw what was happening and in turn, passed the issue on to their provider to fix.<br />
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It got me thinking, there should be a system in place for customer support. Maybe a simple quiz before you get a rep. Like "TCP is", press one for computer type, press two for video disk format, press three for core internet protocol, press four for IP address. And maybe do three or four questions. If you have a not technical person, give them basic support for restart your modem, restart your computer. If you have a technical person, then you can save them and yourselves hours of time, be just listening and believing that they may have a clue.<br />
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Just an idea. You would have to have an opt out.

Superbowl

So the Giants won, and the Pats didn't finish undefeated. But here is what I think is the real story of the game is Justin Tuck and Michael Strahan, defensive linemen for NY. Those two guys kept pressure on Brady all night long. He was sacked, knocked down and pressured all game. Sure, the MVP went to manning, but I think the pressure on Brady and the shutting down of the running game really stalled the pats offense. <br />
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So what does that mean, well, often times the less visible stuff in life is the most important. There are things in life that you are not going to get credit for when you are doing a great job at it. I say rejoice in that. Jesus said, do not your good works before men.<br />
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I guess it's just a reminder to do good when nobody is looking and you will not get any credit for it.<br />
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Keyboard Shortcuts

Recently over at <a href="http://chrisbrogan.com/screencast-of-google-reader/">Chris Brogan's blog</a>. I read an article about google reader and watched a screencast. I learned something. Google reader has keyboard shortcuts. I have used google reader for a while, and didn't know this. Gmail also has keyboard shortcuts, that speeds up it's use. It got me thinking. Most desktop apps have used keyboard shortcuts, but most web apps do not. I think that when the situation permits, shortcuts are good. <br />
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<a href="http://www.openjs.com/scripts/events/keyboard_shortcuts/">Here</a> is a place that has a js library that allows you to easily make keyboard shortcuts.<br />
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I am going to try to keyboard shortcuts in the near future, and as with any usability feature, it's important to use it, only when we needed.

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